What is a CRM, really?

what is a crm, really?

Companies invest massive amounts of money in CRMs like Salesforce.com and SugarCRM, each of which leads us to believe that keeping up with leads & making sales is complex work. But the job of sales is simple and doesn’t require a complex & expensive system. What it requires is a human who is excited to do the actual work of sales!

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Contracts Should Spark Joy!

contracts should spark joy

Most contracts I’ve seen are difficult to read and don’t accomplish the primary objective: clearly defining the amazing work that’s about to commence! Here are some ways we spark joy during our contract-writing process.

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Rigid Return Policies are Stupid

stupid refund policy wp rocket

I offer a flexible, 110% refund on all my products. That’s right: I’ll pay you to leave for any reason within a reasonable amount of time with my Unlimited WordPress Support & Maintenance product, my Platinum WordPress Hosting product, and my WordPress Design, Refresh, & Launch product. I stand behind my products. I stand behind…

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