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Marketing & Sales Ideas For Small Business Owners and Freelancers

Bold Ideas for building a more sustainable small business.
Just Let Me Get Support

Just Let Me Get Support

1 min read It seems like every tech business is doing their best to hide actual support behind a maze of FAQs and bots that are almost never helpful. How about just offering us straightforward chat/phone/email help when we need it.

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How We Use Slack

How We Use Slack

5 min read Experience in multiple businesses tells me that Slack creates more problems than it solves. Here’s how we use Slack at my WordPress company.

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Biz Owners: Be careful with your word

Biz Owners: Be careful with your word

1 min read Owners of businesses carry a special burden – merely speaking can cause unintended ripples in your company. Here’s a quick story where I learned (again – agh!) how my word as a business owner can cause employees to behave in unexpected ways.

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You lost me at…tools.

You lost me at…tools.

3 min read WordPress, Ghost, Facebook, Twitter, etc. All tools. The tools you use matter less than you think. In fact, it’s better to avoid all conversation about tools!

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How We Use Basecamp

How We Use Basecamp

4 min read Managing projects can be a headache. Basecamp doesn’t solve the human problems, but it’s features can empower you to do better work and launch that next project on time!

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EOS Level 10 Meeting Template

EOS Level 10 Meeting Template

4 min read Some EOS Level 10 (L10) meeting templates I use in the real world. These templates have helped me to become a better, wrangle conversations, and run meetings effectively.

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How to Launch Your Website On Time

How to Launch Your Website On Time

2 min read Website launches are notorious for being late and causing frustration to business owners. Here’s my simple process for ensuring every website launch goes off without a hitch.

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“Now THAT was a good meeting!”

“Now THAT was a good meeting!”

3 min read A single effective meeting can change the course of history for a company. Imagine if you could lead effective meetings EVERY DAY! You can, but it takes curiosity & practice. This article is a good place to start your journey to a more effective you.

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Rigid Return Policies are Stupid

Rigid Return Policies are Stupid

I offer a flexible, 110% refund on all my products. That's right: I'll pay you to leave for any reason within a reasonable amount of time with my Unlimited WordPress Support & Maintenance product, my Platinum WordPress Hosting product, and my WordPress Design,...

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