Build a Calm Company
Stop Selling WordPress Maintenance. Just Stop It.
3 min read One product nobody ever wants to buy is WordPress Maintenance. So stop selling it. Here’s what you can sell instead.
Just Let Me Get Support
1 min read It seems like every tech business is doing their best to hide actual support behind a maze of FAQs and bots that are almost never helpful. How about just offering us straightforward chat/phone/email help when we need it.
How We Use Slack
5 min read Experience in multiple businesses tells me that Slack creates more problems than it solves. Here’s how we use Slack at my WordPress company.









